Tuesday, May 9, 2023
I was privileged and honoured to work with Carla from when I was a teenager until I graduated university. From 1994 - 2002 I spent my summers and eventually much of my time year round working at the English Language Programme. Lots of time spent chatting with her, and what I would figure out much later, learning. She taught me some basics like how to actually make coffee but also what working hard meant and not simply accept something being “done enough”. Early in my time with ELP, I remember preparing something, not sure exactly these many years later, for a group activity, and I said to her, “I think I am done”. She simply replied, “if you think so, just remember people have spent time and money to be here, up to you.”
At the time I felt it was harsh but of course I also knew she was right. Simple and to the point.
I have actually applied this way of thinking and managing people and outcomes in my career and life since. Just one of the many thoughtful pieces of guidance I received from Carla.
My condolences to her entire family.
Best wishes.
Ryan
